Warranty

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A. Warranty: All equipment manufactured and sold by the company is guaranteed against defects in material and workmanship for a period of 12 months after installation but limited to 18 months from the date of shipment. Should any defects be discovered during this period, the company shall thereupon correct the defect or defects by repair or replacement, the option of the company, FOB factory. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES.

B. Other Products: Items not of our manufacture but resold by us are the products of reputable manufacturers, sold under their respective brand or trade names. Their warranty will apply. We shall use our best efforts to obtain from these manufacturers, the repair or replacement of such products as may prove defective in workmanship or material.

C. Performance Guarantee: Where performance figures are specified, the equipment offered is based on the experience of the company and its best judgement of the purchaser’s requirements. If the equipment supplied by the company does not meet the performance specifications, purchaser will notify the company in writing within 15 days after such failure is known by the purchaser. The company will, at the option of the company, either correct the performance or will accept the return of the equipment, prepaid and refund all payments made to the company, with the exception of freight and installation, if applicable.

D. Price: The company reserves the right to adjust prices on any order for any alterations or changes authorized by the purchaser subsequent to acceptance of the order. In addition to the price or prices specified on any order, the customer shall be liable for all local state and federal taxes exposed on the equipment purchased.

E. Shipment: Shipping schedules are established in good faith. The company will not accept liability for penalty or damages resulting from shipping. All orders accepted by the company are FOB shipping point. Any claims for damage in shipment and to invoice accordingly. Shipments delayed at purchasers request will be invoiced on the day shipment is ready.

F. General: Orders submitted on customer’s own purchase order forms, which may contain statements inconsistent with the terms and conditions herein contained, will be accepted by the company only upon condition and with the express understanding that the liabilities of the company shall be determined solely by its own terms and conditions of the sale.


Texas Southwest Cryogenics
13223 Reeveston Road
Houston, Texas 77039